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Prvacy & Policy

1. Introduction

UPAYATRAPLANNERS PRIVATE LIMITED Privacy Policy contains information about collecting users’ personal data, products and services offered or performed by UPAYATRAPLANNERS PRIVATE LIMITED and the manner of its processing. We respect the right to privacy of our software users and take reasonable steps for the user to be familiar with the manner in which rendered accessible information via www.UPAYATRAPLANNERS PRIVATE LIMITED.com website, its sub-domains and the any application is processed. Due to the implementation of comprehensive security regulations, personal data provided by our website and application is of highest security standards. The acceptance of terms and conditions for the use of any UPAYATRAPLANNERS PRIVATE LIMITED services or deciding on using or purchasing any product offered by UPAYATRAPLANNERS PRIVATE LIMITED means accepting UPAYATRAPLANNERS PRIVATE LIMITED Privacy Policy. For the purpose of this policy, unless otherwise specified, UPAYATRAPLANNERS PRIVATE LIMITED will also include UPAYATRAPLANNERS PRIVATE LIMITED website and all other propreitory associated websites/applications and include any 3rd party social media channels [like Facebook, Whatsapp] which may be used by UPAYATRAPLANNERS PRIVATE LIMITED from time to time to facilitate conversation or transactions between users.

2. Scope

This Privacy Policy is effective to all information collected by UPAYATRAPLANNERS PRIVATE LIMITED or UPAYATRAPLANNERS PRIVATE LIMITED from which an individual can be identified (personal information/personal data).

3. Definitions

For purposes of this Policy the following definitions shall apply: ‘Personal information (personal data)’ means any information or set of information that identifies or could be used by or on behalf of UPAYATRAPLANNERS PRIVATE LIMITED to identify an individual, in particular name, surname, company business name, address, website address, e-mail address and credit/payment card information –. ‘User’ or ‘Users’ means any customer of UPAYATRAPLANNERS PRIVATE LIMITED , who uses our software. ‘Agent’ means any third party that collects, process and/or uses personal information under the instruction of UPAYATRAPLANNERS PRIVATE LIMITED ‘UPAYATRAPLANNERS PRIVATE LIMITED ’ means UPAYATRAPLANNERS PRIVATE LIMITED , its successors, subsidiaries, divisions and groups in the United States.

4. Notice

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Please be aware we may disclose personal data to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.

5. Questions and concerns

If you have any questions or concerns, or if you wish to update, delete, or change any personal information we hold, please contact us at info@UPAYATRAPLANNERS PRIVATE LIMITED.com.

6. What information we collect

A. Provided data

UPAYATRAPLANNERS PRIVATE LIMITED ’s main purpose of gathering personal data and user’s other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve functionality of its services and products. Personal data and other user’ information collected by UPAYATRAPLANNERS PRIVATE LIMITED is used in order to complete user registration and at the same time to ensure his access to UPAYATRAPLANNERS PRIVATE LIMITED’s services and products. While registering on our website https://UPAYATRAPLANNERS PRIVATE LIMITED.com/ / we request that you provide us with such information as: name, surname, company business name, address, website address, e-mail address and credit/payment card information in the event when a user continues to use our services after free of charge trial period. Unless a user decides to use our services after free of charge trial period, credit/payment card information is not required. We also collect personal data provided by users while using our services and programs. Some of the provided user’s information such as: your IP address, domain, browser type, operating system type etc. may be automatically acquired when a user visits our websites. When contacting UPAYATRAPLANNERS PRIVATE LIMITED the user may be requested to render accessible analogical data to those provided while registering on our website. Personal data provided in connection with the correspondence between the user and UPAYATRAPLANNERS PRIVATE LIMITED shall be used strictly to reply to inquiries made by the user or to transfer information. We use the information you provide us in order to provide you with customer service, allow you to view your reports, chats, chat logs, view the chat operators (persons you employ while using our software) and visitors to your UPAYATRAPLANNERS PRIVATE LIMITED service. When using the support section of our site we may collect your e-mail address, name or openID account for the purpose of allowing contact with our support team. When using our software we may collect device information such as device type, operating system type and application version. We use this information in order to provide an optimized version of our application for your device type. Please be aware we also collect and process data related to the use of our software and services by our users and their customers. We use such data for statistics purposes. We may use it also to improve our software or create and improve new services. We collect and process such data collectively and anonymously.

B. Geo-Location data

Please be aware UPAYATRAPLANNERS PRIVATE LIMITED may have access to your geo-location data as we collect and process IP address of all devices you use our software on. Collecting and processing your geo-location data refers to mobile devices as well as computers.

C. Communications from the site

If you choose to receive it, we will send you a ‘UPAYATRAPLANNERS PRIVATE LIMITED daily summary’. This e-mail is provided as part of the service so that you may have a summary of your daily chat logs. You may opt-out from receiving this at any time by updating your preferences within your account. We will occasionally send you push notifications in order to make you aware of any outages of service or to send you ‘UPAYATRAPLANNERS PRIVATE LIMITED daily summaries’ if you choose to receive them. You may opt-out of receiving these types of communications by turning off push notifications at the device level.We may also send you some e-mails from our blog (described more fully in Subsection J below). If you wish not to receive such notification you have an option to ‘unsubscribe’ this type of communication anytime. We will also send you notifications related to some important updates of our products. The purpose of sending you such e-mails or messages is to keep you informed of the latest improvements, features and other developments. From time to time we may also send you some other messages, notifications or text messages (both transactional and promotional SMS). Users who leave their contact details while accessing particular sections of our website (such as reports) might receive additional messages not described above.

D. Third party personal data

We allow you to provide us with third party personal data. The information that we may collect is name, surname, e-mail address and other contact information, in order to allow you to add operators (persons you employ while using our software) to your account and provide services to your visitors and/or clients. We will not use this information for any purpose which is not compliant with our Privacy Policy. Please be aware we also collect and process personal data such as: name, surname, e-mail address, and geo-location data of your visitors and persons you employ while using our software. We will not use this data for any purpose which is not compliant with our Privacy Policy. We may also collect other information (e.g., profile picture, network, username, user ID, age range, language, country) depending on your privacy settings. There are other instances where we may receive information from third parties.

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